FAQ

Lead time for made to order items ?
Currently, our general production time is between 2-4 weeks.
If you need your item by a specific date, please contact us and let us know prior to purchasing. We will try our best to accommodate any rush orders. 
A 50% deposit is required for any special order with the remaining balance due before we ship.

Ring Sizing ?
We use "American standard" ring sizes and all our rings are made with a “comfort fit” for a comfortable wear.
If you are ordering a wider ring, please make sure that you are sized for the appropriate width of the ring you want to order.

We recommend getting sized by at least two reputable jewelers that agree on the same size and make sure that you provide us with your up-to-date size. 

What is a satin finish and will it last ?
To achieve a satin finish, the metal surface is worked with a special brush which applies minute scratches to the surface creating a matte appearance to the piece. As with all surface treatments and with wear and tear, a satin finish will appear more burnished over time.
Generally speaking, a matte finish will look eventually more polished, and vice versa. A finish to a jewelry piece (polished or satin) can always be refreshed. 

Are your diamonds and gemstones conflict free ?
All diamonds and gemstones used in our jewelry are from respected and reputable professionals that we personally know. We only purchase diamonds from gemstone dealers who have pledged to sell conflict free stones and follow the Kimberly process.